What is Oracle EBS and how can we help your business use it effectively?
Oracle’s E-Business Suite (also known as Oracle EBS) is a group of business applications that are designed to enable users to manage their business globally, streamline decision-making and operations, reduce costs, and increase productivity and growth. Oracle EBS was originally released in 2001, and its operations are based on Oracle’s renowned Database software. Over the past several years, Oracle has continuously updated and expanded the suite of applications to adapt to changing customer needs and business models. However, these changes often create complex challenges for businesses, as they are continuously forced to upgrade or update their systems, and adapt to new workflows. In addition, as outlined, Oracle EBS offers a wide array of applications that your business can use to enhance its operations, achieve greater growth and productivity, and reduce costs. However, given that Oracle EBS involves multiple modules and moving parts, it can be difficult to manage and implement.
This is where we come in.
We are an IT services provider company that specializes in the development, implementation, upgrading, and support of Oracle EBS, as well as other Oracle applications such as Oracle Fusion Applications, Oracle Apex, and Oracle Database Administration. We are well-versed in the majority of EBS releases over the past several years and can help you manage your system efficiently and effectively. We provide value in a number of core ways:
- » Our team is composed of highly trained specialists who are experts in their field: One of the reasons Seertree is distinct from other Oracle EBS support groups is that we have a dedicated team of Oracle specialists. Our team members have been trained as functional, technical, and DBA consultants, and are knowledgeable on all of the best practices in this space. Whether its customer relationship management, procurement, or supply chain management, we have got you covered.
- » As a customer, you will have access to round-the-clock support and service: Seertree is not a nine to five company. We recognize that problems and questions can often arise unexpectedly. As one of our customers, you can rest assured that you will have 24/7 access to our support services. Our specialists always strive to address your issues rapidly and efficiently. Additionally, if you anticipate that you will have specific support needs on a specific day, including weekends and holidays, our system enables you to schedule support services in advance.
- » Save money and resources by taking advantage of our flexible business model: Most production support companies require their clients to sign onto long-term, complex contracts that are costly even if clients do not regularly use support services. Seertree is different. We offer a flexible pay-as-you-go payment structure which allows you to pay for the specific services your company needs. By using our services, you can avoid being bound by minimum commitments and contracts. Saving time and money has never felt so good!
- » Your success is our primary concern: Given that our business model is based on a pay-as-you-go structure, you can rest assured that we are here to enable your success, rather than drain you of your money and time. Once you indicate which services you are interested in using, we will work with your teams to ensure that you are optimizing your use of Oracle EBS as much as possible. This ranges from providing recommendations on which applications to use to managing the implementation and maintenance of these applications. When you succeed, we succeed.
- » Working with us is as easy as can be: We understand that working with external production support teams can seem like a cumbersome and daunting process. This is why we have specifically designed our tools to make working with us as easy as possible. Our tools and processes ensure that our work streams and customer engagements are streamlined and easy to navigate. Do you have feedback on how we can improve? We are always looking for ways to augment our performance, both on a one-to-one basis and at scale.
- » Develop meaningful data-based insights: Data tells a very important story. Every month, our support specialists will provide you with a monthly support summary which will allow you to evaluate how you are spending your time, money, and effort. In the event that you feel you are not using your resources wisely, we will work with you to rethink and optimize your allocations.
Seertree’s services cover a range of Oracle EBS applications. These include: